What our clients say

4.4
Based on 520 reviews
Jo Gayleard
Jo Gayleard
17:58 07 Oct 21
Jose was respectful, courteous, patient and took care of my concerns. Give him a raise
James Trotter
James Trotter
17:22 03 Oct 21
From when I called on a Sunday morning AV Warehouse was prompt and responsive. Grant was on time and very professional. He had is back up and work quickly and efficiently. Highly recommend!
Lisa Ratcliffe
Lisa Ratcliffe
18:19 01 Oct 21
He was very professional and Jose Gonzalez fixed my problem.
Bob Elliott
Bob Elliott
16:59 25 Aug 21
Jose was here on a maintenanceHe found the blower motor on air handler waNot turning off.Did a great job.Very professional, answered all my questions.Wouldn’t hesitate to use AC warehouse again.
Tom Haack
Tom Haack
16:44 21 Aug 21
We had Joy here today, for our 6 month inspection and she was very informative and sold us our air purifier plasma pure and air scrubber and UV light my wife and I are very satisfied, she did a great job
Vera Custom Woodworking, Inc.
Vera Custom Woodworking, Inc.
00:17 19 Aug 21
Cindy Longstreth
Cindy Longstreth
23:02 18 Aug 21
Cleared my drain line, explained what he was doing, patient, professional, friendly service.Got my unit running in no time.
sam cerminaro
sam cerminaro
20:58 18 Aug 21
We needed new return and supply flex duct replaced in our trailer home in Paradise Bay estates. The old return duct work was old and would take in water when it rained. The big challenge here was getting underneath our trailer to replace them. This is not a newer trailer home that sits 4' off the ground, as a matter of fact if its 15" off the ground that's pushing it. I am thrilled to say we hired the right company!! Pat provided us with a reasonable estimate, we ok'd it and after less than week the work was scheduled. Unfortunately the technician that came the first time was too big of a fellow to get underneath. The work was rescheduled and Nick and his helper did what needed to be done. The following morning the office sent Joe to our place to just make sure everything was running as it should! I am really impressed with the outcome. Our unit is running much more efficiently since this work was complete! Thank you guys !!. I also want to thank Melody and Shannon in the office for always keeping me updated with the status on the job and sending the photos the guys took. Keep in mind during this entire project my wife and I were up north awaiting our new granddaughters arrival so these guys were also very thrust worthy and respectful with our home. When the time comes to replace my 2009 unit AC Warehouse will definitely be called on again.
Maggie Williams
Maggie Williams
02:26 14 Aug 21
Good experience. My technician was prompt, knowledgeable and pleasant. It was very hot day, but he got the job done!
Roberta Thornburg
Roberta Thornburg
14:57 11 Aug 21
Jose did a very good job..
Jason Arno [Staff]
Jason Arno [Staff]
02:09 08 Aug 21
Had a brand new system installed a week ago by AC Warehouse. Had an issue with the new system within a week and half of the install. Grant came to take a look at the system. Within a few minutes he figured out the issue and fixed it. Oh and btw he came at 9:30 pm on a Saturday night.. Thank you Grant!
Michael Poli
Michael Poli
00:28 29 Jul 21
I would like to give a shout out to Chuck!He went above and beyond what he had to do.Before I met Chuck I had a bad taste in my mouth with A/C Warehouse,Hopefully you are able to keep him and try to get more techs like him!
Sallie Canna
Sallie Canna
15:04 20 Jul 21
Had my HVAC maintenance yesterday by Ivan Nieves. He is very professional & informative when it came to maintenance tips and answering all my questions. Ivan is a great asset to AC Warehouse and I hope to have him as my technician for future maintenance visits!
Gina DeCarlo
Gina DeCarlo
12:48 20 Jul 21
Dwight was awesome!! He took time explaining the system to myself and husband. He was very efficient and made sure everything was working properly. Very knowledgeable in his work... Will definitely be calling him back for yearly maintenance.. Thanks A/C Warehouse and Dwight!
b la blanca bla bugan bugs buga
b la blanca bla bugan bugs buga
02:22 20 Jul 21
Jose did a very quick and great job same day , very pleased
Ryan Corbin
Ryan Corbin
01:23 08 Jul 21
AC Warehouse was very easy to reach and very responsive in sending out a technician. My technician, Grant, was extremely professional, thorough and knowledgeable. Great experience all around.
Mike Halsted
Mike Halsted
19:08 07 Jul 21
heinrich bubik
heinrich bubik
18:11 30 Jun 21
Very good service performed by Jose got ca running in no time. Very professional
terri klofens
terri klofens
19:24 28 Jun 21
Lori TerHaar
Lori TerHaar
00:46 23 Jun 21
We received a quick response to repair our AC. The service technician, Jose Gonzalez, was professional, personable and repaired the AC quickly.
#johnrinell
#johnrinell
19:44 16 Jun 21
Jose Gonzales solved our problem right away he was professional explained problem was very knowledgeable & friendly and courteous. Sandra Portnoy and Bryan Post. Thank you !
Bruce Siders
Bruce Siders
02:34 16 Jun 21
Jose did excellent work got my unit work quickly very professional
Bob Wheatley
Bob Wheatley
20:59 15 Jun 21
Jose Very cooperative did a super job also nice guy
Madeline Pearson
Madeline Pearson
18:31 14 Jun 21
The salesman was very knowledgeable!! He toldus just what we needed and what we need to do!He was very kind and helpful 😊😊
William Giunta
William Giunta
02:24 10 Jun 21
After hours service call by Hosea got my system up and running quickly and without delays. Good job!
sue sanborn
sue sanborn
17:18 09 Jun 21
Nick T
Nick T
21:35 08 Jun 21
Grant came out an was outstanding, great service was able to identify the problem right away and get my AC running again.
Baird Rogers
Baird Rogers
18:55 08 Jun 21
Grant Spann was very knowledgeable and took care of the problem. AC Warehouse had a tech out on time as promised.very good company to deal with.
Michon Pratt
Michon Pratt
11:11 08 Jun 21
One year ago I was very unhappy with AC warehouse. I scheduled a maintenance appointment. The technician that came only wanted to sell me a new system. He said there was a leak and I might as well get a whole new system. I had to practically make him do the maintenance ,which was minimal.This year AC Warehouse called wanting to schedule the maintenance again. I told them what happened and they promised the technician will not try to sell me anything and the visit will be free.I was very happy with my service today. The technician Ivan Nieves was very knowledgeable and very thorough. He did find a leak like the other technician found. He explained that I needed a new capacitor and even hooked it up to the meter and showed me why. He did more things to my AC than any other technician has ever done before and I am very pleased!However, I didn’t need a new capacitor. After paying $178 for the part I found out it was only a $12 part! I am very unhappy about the high mark up and disappointed.
Kristyn Devine
Kristyn Devine
03:04 07 Jun 21
Jose came to conduct our biannual ac service last week. He was courteous and did a thorough job.
Daniel Roberts
Daniel Roberts
00:53 06 Jun 21
Annette Brown
Annette Brown
01:36 04 Jun 21
I must say the appointment is initially did not go over well when the technician arrived he was told that he was only to bring me replacement filters. Well my system had not been maintenance since before Covid. I had got a really bad cold and sinus infection and I know it had to partly due with my AC unit needing to be cleaned and the filters replaced. Well needless to say I was not happy that he was only to bring filters so once the dust settled my maintenance was done I did expressed to the technician how unhappy I was and how the situation was being handled he assured me that if it was up to him he would do what was needed although he had to do what he was told by the company. Well after much venting on my part I did apologize to the technician throughout the whole ordeal he was very professional listening to me not responding just wanted to do whatever it took to make it right.Jose is by far one of the best service technicians I have ever come across. From here on out all my service maintenance needs to be done by him. Kudos to Jose
Scott Pagington
Scott Pagington
22:28 02 Jun 21
Jose was polite and very professional. I would recommend him
Phil McKenna
Phil McKenna
17:54 01 Jun 21
Jose gonzelez did a wonderful kob. Very professional
MrsRzlla
MrsRzlla
16:21 01 Jun 21
Bill Lee
Bill Lee
15:37 01 Jun 21
Karen Upman
Karen Upman
17:24 31 May 21
Someone answered the phone promptly and took care of an emergency appointment on a Sunday. Serviceman repaired the A/C so we could have cool air until the new part can be ordered after the Memorial Dayholiday.
Irene Kenney
Irene Kenney
19:10 30 May 21
After purchasing an older home it didn’t take long for me to realize the air conditioning system was struggling. I did my research and decided to have A/C warehouse come over and look over the A/C unit. Pat from A/C warehouse came over and he answered all my questions, agreed to move the fan from outside of my bedroom window( who would agree to put a big fan outside of their bedroom window!smh!) and move the A/C handler from my Florida room into the house!I really did not want to wait until my A/C broke down possibly in the hottest months of summer so I decided to buy a new A/C and ductwork from A/C warehouse. The installation took all day and I was told it would. They sent out about four a/c technicians and I really was so impressed with their work ethic! They had so much work to do and they worked the whole day, they were professional and they cleaned up after themselves. They finished and the a/c handler looks great after being relocated! The fan was relocated and is on a slab of concrete onconcrete ( going to help in case of hurricane) I love the new place the fan is in . I was running my a/c on 74 and now it’s running on 77 and feels wonderful and not as noisy and the older unit. All they have left to do is change out these older vents and patch up the holes where the old a|c handler was . Again, I am very happy with the company and the employees! They worked hard and did all the work stated in our contract.
Alesha Lynn
Alesha Lynn
18:22 30 May 21
Robin Nickell Live
Robin Nickell Live
16:31 30 May 21
Chuck came out on Memorial Day weekend and saved the day. He was Very thorough and great at explaining our options. Highly recommend this company and ask for Chuck!!
Edward Maloney
Edward Maloney
14:38 30 May 21
Excellent evaluation of problem by Rob.
Norma Liburd
Norma Liburd
20:03 29 May 21
Grant was fantastic! Within minutes he had my air conditioning unit up and running again! He’s very personable and professional. Thanks a million!
Catherine Martinez
Catherine Martinez
18:20 29 May 21
E Andricks
E Andricks
23:40 28 May 21
This was the first annual service. A 4 hour window from 2-6 is what I scheduled. Technician was over scheduled so he arrived 6:30 which was fine except that I took off work early to make sure I didn’t miss the appointment.The technician was knowledgeable and friendlyand answered all our questions.
Laura Ordóñez Maldonado
Laura Ordóñez Maldonado
01:38 28 May 21
I called after normal hours and the company provided me a fast service. I want to thank to Mr. Gonzalez the technician for his help.