WHAT OUR CLIENTS SAY
Based on 781 reviews
Joe S. is the only HVAC technician we will use, he always takes care of several of our business locations for every thing from maintenance, IAQ, repairs and new unit sales. Hand Works Therapy is greatful for the service he provides. Joe is always available to answer any questions or concerns we have and is always right there when we have an issue with our healting and cooling.
Greg B. was extremely professional and knowledgeable regarding the maintenance of my a/c unit. He is certainly an asset to the company. Thank you for sending Greg to my home.
One of the reasons that I have been a loyal customer of AC Warehouse is their amazing customer service. They stick with the problem…and solve it. Joshua Keene came by and finished fixing the problem by replacing the expansion valve. He was polite , professional and patiently answered all of my annoying questions.I’m impressed with this companies honesty. This whole situation started with a routine maintenance call. I had No idea that my compressor needed replacement. The original serviceman COULD have lied to me and said that the system was fine…and I would have believed him. The second serviceman, after replacing the compressor COULD have lied to me and said the system was fine and I would have believed him.Neither did that. They told me the truth and cost their company many extra hours in repair time.It’s rare to find a company with this degree of customer service. I will continue to patronize this company.
Greg b preformed tune up, Good job.
Johnathon Brown was very professional in servicing my AC today. He provided detailed information on questions I asked.
Great company. An amazing guy by the name Jonathan Brown came out and serviced our AC UNIT. He was on time very professional he also answered all my questions, I had. Thank you for getting us back up and running.
This company is amazing. Especially Jonathan Brown who came out and serviced our AC unit! He was on time, professional and very knowledgeable! Would recommend these guys any day of the week. Thanks so much for getting us back up and running.
Jon brown did a great job on my maintenance a few days back very professional.
Had Jon Brown out here today with his excellent troubleshooting skills to diagnose my flooded compressor. Would not call anyone else but AC Warehouse!!! Thank you Jon B.
Josh Went above and beyond to make sure everything was up and running. I Highly recommend AC Warehouse.
LIKE TO THANK RAY WHO HAS BEEN VERY PROFESSIONAL AND COURTEOUS IN HELPING ME SET UP MY 6 MONTH SERVICE CALL AND RENEWING MY YEARLY SERVICE PLAN. THERE SHOULD BE MORE PEOPLE LIKE RAY WHO I REALLY ENJOYED TALKING TOO AND DOING BUSINESS WITH AND RAY SHOWED A LOT OF REPECT DURING OUR PHONE CONVERSATATION. RAY SHOWED ME THE HIGHEST STANDARDS OF PROFESSIONALISM AS A PERSON AND AS A VETERAN. THANK YOU RAY AND A/C WAREHOUSE.
Great service, very reliable and on time.
Edit to add: I am very appreciative AC Warehouse took ownership of their mistakes and righted them! Thank youLet me start at the ending. ANDY is who saved us from going to another company! ANDY met and exceeded my expectations! Andy is the reason we will continue to use AC Warehouse.After a month, 2 service technicians, a supervisor and a not so great customer service lady on the phone, ANDY is the guy that saved AC Warehouse from losing a customer!I made a maintenance call back in July and no one came out until Sept. after some miscommunications. The lady I spoke to on the phone was not pleasant, unfortunately that set off a chain of unpleasant events where I was not being very friendly and was already ready to walk away. The first service technician came out and diagnosed some switch or lever thing that was stuck almost closed, had to order the part, then in the same visit having to explain that the unit was only 2 years old and still under warranty, having to get approved for the warranty to be honored because of ac warehouses mistakes with not setting up maintenance calls (they’re supposed to do this). The second visit and second technician, ANDY came out to install the part and found something the first tech missed or so he thought. Andy was super friendly and explained what happen after fixing the lever/switch thing and thought maybe the compressor or condenser thing (idk remember) needed replacing. Third visit, ANDY and supervisor Rob came out and found it wasn’t what they thought they missed (compressor or something) but instead it was a crushed air duct. So after everything I had to deal with, the miscommunications, all the missed queues with the ac unit and then the ducts…. ANDY is the one that saved the day and saved this customer from going to a different company. AC Warehouse is LUCKY to have him!! Thank You, ANDY for everything you did to help us and getting everything fixed. I will continue to use AC Warehouse because of Andy!
Jake delivers excellent service! 👏 👏👏 I can't believe how much gunk can grow in my AC drain 🤢 Thanks AC WAREHOUSE for saving our weekend!
Joe Sanders is a very professional, knowledgeable, outstanding person. Definitely an asset to AC Warehouse. Many Thanks.
Jacob was on time, courteous and quick! We trust AC Warehouse with our home and our rental.
Rob Baker was very help full with my AC questions in considering a new unit . I will recommend all my family and friends to him!! He is the BEST!!
The technician Rob was super nice and explained everything in detail. Hope they always send him!
Greg b maience glad to have it serviced
Had a repair done by Rob from AC Warehouse this last week. Was completely satisfied . He were very professional and very knowledgeable. Fixed the issue and now we are back up and running. Thanks
Greg b great job maintenance
Pat Schroeder is the best!!!Trust him implicitly!!!
Greg B was excellent ! Professional , and very knowledgable . Went above and beyond with our maintenance appt ! Highly recommend .Great feeling to know your system maintenance was thorough ! Thanks Greg !
AC Warehouse is top-notch! Their team is professional, punctual, and efficient. They fixed my AC quickly, and their customer service is outstanding. Highly recommend!