Reviews


WHAT OUR CLIENTS SAY

Excellent
4.7
Based on 2790 reviews
Julian Martin and his assistant did a great job installing two new complete A/C systems. They were very knowledgeable, professional and courteous. They worked all day going into the evening. My only criticism is that the company should have sent additional help considering the size of the jobs.
Mary Ann K.
Response from the owner:Thank you for the 5 star review and we are glad you are satisfied with the work that Jacob provided.
Em Kay
4 hours ago
My technician was Jose Gonzalez. Jose literally performed a miracle repairing our new A/C system!!!! Finally it appears it has been repaired properly! We couldn't be happier! Thank you Jose!!
daniel feiola
5 hours ago
Danny Friddle
5 hours ago
He showed how our dryer vent was actually blowing out toward our compressor, causing lint to build up on the coil
Nemo was great in explaining all that he was doing and answered all of my questions!
Response from the owner:Thank you, Linda. We are delighted Nemo explained everything and answered all of your questions. We will share your kind words with him and appreciate you taking the time to leave this feedback.
Kristy Waters
1 day ago
Joe is very knowledgeable service technician.
Response from the owner:Thank you, Kristy, for the kind words and five-star rating. We're pleased Joe's knowledge and service met your expectations. We'll be sure to share your feedback with him and the team. We appreciate your trust in us and look forward to serving you again.
Mark Frye
1 day ago
Very nice and seem very educated for a young man.
Response from the owner:Thank you, Mark. We appreciate your kind words about our team member's professionalism and knowledge. We'll be sure to pass your compliment along and look forward to serving you again.
Babs Beal
1 day ago
Very good experience with my ac installation. Carlos was great. Friendly and professional. My house is so cool now 😎
Response from the owner:Thank you, Babs. We're thrilled you had a great AC installation experience and appreciate the kind words about Carlos. We're glad your home is cool and comfortable. Please contact us anytime if you need service in the future.
Lucinda Miner
1 day ago
Made allowances to get here as soon as possible given a very busy schedule of theirs. The Unit was fixed satisfactorily and I am very pleased. The technician was friendly, knew his trade and was dedicated to getting the job done correctly and timely. Thank you!
Response from the owner:Thank you, Lucinda!
Carlos did a great job. Was very informative and reminded us our next maintenance was due. Thanks
Response from the owner:Thank you, Norbert, for the kind review. We're glad Carlos was informative and reminded you about your upcoming maintenance. We appreciate you choosing us and look forward to serving you again. If you need anything before your next appointment, please feel free to contact us.
john matasy
2 days ago
Pat Schroeder is the best!!!
Trust him implicitly!!!
Response from the owner:Thank you for your kind words! We agree—Pat is truly one of the best. It’s great to know his dedication and professionalism built such strong trust. We’ll be sure to share your feedback with him!

Mike Carey
2 days ago
Response from the owner:Thank you, Mike — we appreciate the five-star rating and your support. Our team is glad to know you had a positive experience. We look forward to serving you again soon.
Julian and Dean did an excellent job installing the new A/C flex duct to improve airflow to our southern bedroom. They were professional, knowledgeable, and took the time to properly assess the issue before completing the installation with great attention to detail. The temperature difference is clearly noticeable — the room is now much more comfortable, even during hot Florida afternoons.
Response from the owner:We’re sorry the job wasn’t completed and that your AC is noisy while one bedroom remains hotter than the rest. That does not meet our standards, and we will arrange a technician to return promptly to finish the work, identify the noise, and rebalance the system so the bedroom cools properly. Please contact our office during business hours at the phone number on your invoice or reply to your service confirmation so we can schedule the return visit immediately. Thank you for bringing this to our attention.
Michael
2 days ago
Great tech.
Response from the owner:Thank you, Michael. We appreciate your kind words about our technology and are glad it met your expectations. We look forward to supporting you again in the future.
Ray Souther
4 days ago
New A/C
Response from the owner:Thank you for the five-star review, Ray. We're glad your new A/C is performing well. If you need any help with operation, maintenance, or warranty support, please contact us. We appreciate your business.
Amy Saavedra
4 days ago
Mason was very professional, kind and did an excellent job! I hope he is able to come back for any future up keep or maintenance!
Response from the owner:Thank you, Amy, for your kind review. We're delighted Mason was professional, kind, and did an excellent job. I will share your feedback with him. We look forward to assisting with any future upkeep or maintenance.
This was my first assement with AC Warehouse and the technician was very patient and pleasant. He was able to discover future problems and also explained how I can move forward with rectifying these issues.
Response from the owner:Thank you for sharing your experience, Virginia. We’re glad our technician was patient, pleasant, and able to identify future issues while explaining the steps to address them. We appreciate your trust in AC Warehouse and are here to help whenever you’re ready to move forward.
Cesar Silva
5 days ago
AC Warehouse did a great job on my AC. They were professional, on time, and made sure everything was working properly before they left. I would definitely recommend them.
Response from the owner:Thank you, Cesar, for the 5-star review and recommendation. We’re glad our team was professional, on time, and left your AC working properly. We appreciate your trust in AC Warehouse and look forward to helping you with any future HVAC needs.
Donald Bohensky
5 days ago
We had Joe come to our home…he was great..courteous, and helpful…we will be requesting him for next time 👍
Response from the owner:Thank you for the kind review, Donald. We're glad Joe was courteous and helpful during his visit. We’ve passed your praise on to him and will note your preference to have him for next time. We appreciate your trust and look forward to serving you again.
Dave Hansen
5 days ago
Response from the owner:Thank you, Dave! We truly appreciate you taking the time to share your feedback. It’s great to hear that you had a positive experience and that everything met your expectations. We’re always here whenever you need us again!
Steve Elonzae
6 days ago
Mason did a very clean neat job was very helpful in explaining what he had to do !! Very Nice technician. Was very fast at deciding the problem and changed a breaker in my breaker box with no problem. I was back in heat. He was out the door in reasonable time. Thank you so much for sending Mason.
Response from the owner:Thank you for your kind review. We are glad Billy did such a good job on your A/C unit.
Eleanor Rich
6 days ago
Matt was great very polite Young man thank you very much
Response from the owner:Thank you, Eleanor! We're delighted to hear that Matt made a positive impression with his politeness. Your appreciation means a lot to our team. We look forward to assisting you again!
Mary Tyner
6 days ago
Jacob does the best job. Very knowledgeable. So polite.
Response from the owner:Thank you for the kind review, Mary! We're here for you anytime!
Dolores Thomas
1 week ago
Technician was friendly and helpful.
Response from the owner:We appreciate your feedback! If you have any further questions or need assistance in the future, feel free to contact us.
It was a very pleasant experience. Al sat down with me and explained everything that was going on with my unit. He kept checking every possible means to be able to replace a part that maybe would have it working. There was no high sales pitch, I believe AC warehouse, made sure I understood exactly with pictures and. details pertaining to the problems. I felt he was trustworthy, and that takes a lot for me to feel that. It was my fifth AC call to other companies. I didn’t choose them because they didn’t take the time with me to explain things. I cannot say enough about the level of professionalism with Al. If you are in need of repair or replacement, do yourself a favor and call AC warehouse. They are tops with me.Again,they explain everything that’s going on and no pressure. Thank you.
Donna Harrington
Response from the owner:Thank you, Donna, for sharing such a thoughtful review. We’re so glad Al took the time to explain everything clearly and made the process stress-free. Your trust means a lot to us, and we’re proud to have earned your recommendation.
James Brown
1 week ago
We have been customers for over 20 years. Their technicians are always professional and knowledgeable. Isaiah was very thorough and explained everything during a maintenance review. No pressure on anything, and made notes for the future items that are beginning to show some wear.
Response from the owner:Thank you, James, for your kind words and loyalty over the years. We're dedicated to providing top-notch service and ensuring your peace of mind. We appreciate your trust in our team!
mtchulas
1 week ago
Mason was terrific!
Response from the owner:Thank you for the 5-star rating, mtchulas. We appreciate your support and are glad you had a great experience. We look forward to serving you again soon.
Kathleen Dieter
1 week ago
Technician was very friendly. Air Conditioner is working good. Technician completed the process in a decent amount of time.
Response from the owner:Thank you for taking the time to review us. We look forward to serving you again in the future.
Baird Rogers
1 week ago
Randy Watson and his assistant were very knowledgeable about the installation of my new air conditioner. AC Warehouse their team out on time as promised.
A very good company to deal with.
Response from the owner:Thank you Baird for your feedback! We take much pride in good service.
Art Capas
1 week ago
Outstanding service and very professional.
Response from the owner:Thank you, Art! We appreciate the great review and the opportunity to serve you.
Steven Salomone
1 week ago
Professional and courteous service. The technician was delightful. Uncovered a potential mold problem. We were not aware of and rectified it. Excellent service. And with a smile!
Response from the owner:Thank you, Steven, for your wonderful review! We’re thrilled to hear you had a professional and courteous experience with our technician. It’s great to know they were able to uncover and address the potential mold issue for you. Don’t hesitate to reach out if you need anything in the future!
Response from the owner:Thank you for the 5-star rating, Stuart. We appreciate your support and are glad you had a positive experience with us. We look forward to serving you again.
David C
1 week ago
Thank you for showing up on time and your excellent customer service
Response from the owner:Thank you, David, for the kind review. We're glad our team arrived on time and provided excellent customer service. We appreciate your feedback and look forward to serving you again. Please contact us anytime you need assistance.
The service was super quick and the staff was very knowledgeable, friendly, and professional. The office manager, Evette, and our technician, Spencer, were both wonderful - they were able to fix our AC same-day. Highly recommend this company!!
Response from the owner:Thank you for your kind words, Heather! We're delighted to hear that Evette and Spencer provided you with exceptional service and resolved your AC issue promptly. Your recommendation means a lot to us!
Terri Sides
2 weeks ago
Randall Smith went above my expectations. My AC unit is really clean and working great
Response from the owner:Thank you Terri for the 5 star review. We are thrilled to hear Mat did such a great job!
Jesse Gonzalez
2 weeks ago
Carlos and Iose did an excellent job. They are very professional and courteous. They are definitely a great team that takes pride in their work. These guys deserve a raise. This was a complete removal and replacement of the HVAC system.
Response from the owner:Thank you for the wonderful review, Jesse. We’re thrilled Carlos and Iose provided professional, courteous service during your complete HVAC removal and replacement. We appreciate you recognizing their pride in workmanship and will be sure to share your kind words with them. If you need anything in the future, please reach out.
Tom Palka
2 weeks ago
Patrick was very thorough with our maintenance and inspection appointment . Glad we purchased this service . So glad that purchased it again for next year.
Response from the owner:Thanks for the kind review, Tom! We're happy that Patrick's maintenance service was satisfactory. We love happy customers and appreciate you continuing to use AC Warehouse for all your HVAC needs!
Mike Perry
2 weeks ago
Joseph was thorough and knowledgeable. He was especially good at explaining the problem in terms I could understand.
Response from the owner:Thank you, Mike, for the 5-star review. We’re glad Joseph was thorough and explained the issue in terms you could understand. We’ll share your kind words with him. Please reach out anytime if you need further assistance.
julie coleman
2 weeks ago
Response from the owner:Thank you, Julie, for the four-star rating. We appreciate you taking the time to share feedback and are glad you had a positive experience. We’re always looking to improve and welcome any suggestions you’d like to share via our customer feedback channels. We hope to serve you again soon.
Matthew Marshall
2 weeks ago
Response from the owner:Thank you, Matthew! We’re so glad to know you had a positive experience. We appreciate you choosing us and look forward to helping again whenever you need.
Kevin Schruefer
2 weeks ago
Tech Ethan Boyens came over to our property and investigated a water leak, he met with a friend staying there and was over the top friendly and courteous while working in house, great job all around from AC Warehouse services
Response from the owner:Thanks for sharing your positive experience with Warren! We're glad he was able to replace the hot water tank while providing professional and comfortable service. We greatly appreciate your business.
samantha worley
2 weeks ago
Patrick did a wonderful job with our A/C today and is very professional, knowledgeable and pleasant!
Response from the owner:Thank you, Samantha — we appreciate you taking the time to share this feedback. We're glad Patrick provided professional, knowledgeable, and pleasant service, and we'll be sure to pass along your kind words. If you need anything else with your A/C, please don't hesitate to reach out.
Paul F Kraack
2 weeks ago
Really helpful and thorough. Techs are friendly and knowledgeable
Response from the owner:Thank you, Paul!
Alfredo Poletti
2 weeks ago
CARLOS, the technician was very kind. He explained everything that was going on with the AC. Everything is working in order. I just bought the system six months ago.
Response from the owner:Thank you for the 5‑star review, Alfredo. We’re glad Carlos was kind and took the time to clearly explain the AC service, and that your system is working properly. If you need any further assistance while your system is still new, please contact us and we’ll be happy to help.
Mary Sapp
2 weeks ago
Joe King was excellent told me everything that was wrong or needed fixed, explained all of it to me. Very professional.
Response from the owner:Thank you, Mary, for the kind review. We're delighted Joe provided clear explanations and professional service. We’ll share your feedback with him and look forward to assisting you again.
jim feichter
2 weeks ago
Response from the owner:Thank you for the 5-star rating, Jim. We appreciate your support and are glad you had a great experience. We look forward to welcoming you back soon.
Jerry Clifton
2 weeks ago
Response from the owner:Thank you, Jerry, for the 5-star rating. We appreciate you taking the time to share your positive feedback and are glad you had a great experience. We look forward to serving you again soon.
John Hunter
2 weeks ago
It appears to whatever problem that is found by your people is never on the conditioner warranty!
Response from the owner:Thank you for your feedback; we’re sorry to hear about your experience and understand the frustration when a repair isn’t covered by the conditioner warranty. Warranties typically cover manufacturer defects but do not include issues from normal wear, lack of maintenance, or preexisting conditions, and our technicians document findings to determine coverage. We would be happy to review the specific service report and warranty details to ensure everything was evaluated correctly. Please contact our customer care team at your convenience or reply here and we will escalate the matter for review.
Richard Miller
2 weeks ago
Joe was friendly and very thorough. He explained everything he did in “lay” terms. This helped me decide what extra services I did /didn’t want.
Response from the owner:Thank you, Richard, for the kind review. We're glad Joe was friendly and took the time to explain everything in clear, lay terms so you could choose the services that were right for you. We'll be sure to pass your compliments along to him. Please reach out if we can help with anything in the future.
Barry is fantastic at his job! He really knows his stuff! And he always has such a fantastic disposition of being friendly and respectful. Wish we could give him more stars!
Response from the owner:Thank you, Gordon and Cindy, for the wonderful review and five stars. We're delighted Barry provided knowledgeable, friendly, and respectful service, and we'll be sure to pass your kind words along to him. Your feedback means a lot and motivates our team to keep delivering excellent service. Please let us know if we can assist you again in the future.

WHAT OUR CLIENTS SAY